@extends('layouts.app-sidebar')

@section('content')
<div class="space-y-6">

    <!-- Header -->
    <div class="flex items-center gap-4">
        <a href="{{ route('dashboard.tickets.index') }}" class="text-db-text-muted hover:text-db-text-primary transition-colors">
            <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M10 19l-7-7m0 0l7-7m-7 7h18" />
            </svg>
        </a>
        <div class="flex-1">
            <div class="flex items-center gap-3 mb-1">
                <span class="text-sm font-mono text-db-text-muted">#{{ $ticket->id }}</span>
                <span class="inline-flex items-center px-2.5 py-1 rounded-full text-xs font-semibold border {{ $ticket->status_badge_class }}">
                    {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                </span>
                <span class="inline-flex items-center px-2.5 py-1 rounded-full text-xs font-medium
                    {{ $ticket->type === 'bug' ? 'bg-red-500/15 text-red-400' : '' }}
                    {{ $ticket->type === 'suggestion' ? 'bg-blue-500/15 text-blue-400' : '' }}
                    {{ $ticket->type === 'question' ? 'bg-purple-500/15 text-purple-400' : '' }}
                    {{ $ticket->type === 'other' ? 'bg-zinc-500/15 text-zinc-400' : '' }}">
                    {{ $ticket->type_label }}
                </span>
            </div>
            <h1 class="text-xl lg:text-2xl font-bold text-db-text-primary">{{ $ticket->subject }}</h1>
        </div>
    </div>

    <div class="grid grid-cols-1 lg:grid-cols-3 gap-6">
        <!-- Main Content -->
        <div class="lg:col-span-2 space-y-6">
            <!-- Your Message -->
            <div class="bg-db-card border border-db-border rounded-xl p-6">
                <h3 class="text-sm font-semibold text-db-text-muted uppercase tracking-wider mb-4">Your Message</h3>
                <div class="prose prose-invert max-w-none">
                    <p class="text-db-text-secondary whitespace-pre-wrap">{{ $ticket->description }}</p>
                </div>
                @if($ticket->attachment_path)
                <div class="mt-4 pt-4 border-t border-db-border">
                    <h4 class="text-xs font-semibold text-db-text-muted uppercase tracking-wider mb-3">Attachment</h4>
                    <a href="{{ Storage::url($ticket->attachment_path) }}" target="_blank" class="block">
                        <img src="{{ Storage::url($ticket->attachment_path) }}" alt="{{ $ticket->attachment_name }}"
                             class="max-w-full max-h-64 rounded-lg border border-db-border hover:border-db-accent-primary transition-colors cursor-pointer">
                    </a>
                    <p class="text-xs text-db-text-muted mt-2">{{ $ticket->attachment_name }}</p>
                </div>
                @endif
            </div>

            <!-- Admin Response -->
            @if($ticket->admin_notes)
            <div class="bg-gradient-to-br from-db-accent-primary/10 to-db-accent-secondary/10 border border-db-accent-primary/25 rounded-xl p-6">
                <div class="flex items-center gap-3 mb-4">
                    <div class="w-10 h-10 rounded-lg bg-db-accent-primary/20 flex items-center justify-center">
                        <svg class="w-5 h-5 text-db-accent-primary" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z" />
                        </svg>
                    </div>
                    <div>
                        <h3 class="text-sm font-semibold text-db-accent-primary uppercase tracking-wider">Admin Response</h3>
                        <p class="text-xs text-db-text-muted">Official reply from DayBot team</p>
                    </div>
                </div>
                <div class="prose prose-invert max-w-none">
                    <p class="text-db-text-primary whitespace-pre-wrap">{{ $ticket->admin_notes }}</p>
                </div>
            </div>
            @endif
        </div>

        <!-- Sidebar -->
        <div class="space-y-6">
            <!-- Status Info -->
            <div class="bg-db-card border border-db-border rounded-xl p-6">
                <h3 class="text-sm font-semibold text-db-text-muted uppercase tracking-wider mb-4">Ticket Info</h3>
                <dl class="space-y-4">
                    <div>
                        <dt class="text-xs text-db-text-muted uppercase">Status</dt>
                        <dd class="mt-1">
                            <span class="inline-flex items-center px-2.5 py-1 rounded-full text-xs font-semibold border {{ $ticket->status_badge_class }}">
                                {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                            </span>
                        </dd>
                    </div>
                    <div>
                        <dt class="text-xs text-db-text-muted uppercase">Priority</dt>
                        <dd class="mt-1">
                            <span class="inline-flex items-center px-2.5 py-1 rounded-full text-xs font-medium {{ $ticket->priority_badge_class }}">
                                {{ ucfirst($ticket->priority) }}
                            </span>
                        </dd>
                    </div>
                    @if($ticket->tenant)
                    <div>
                        <dt class="text-xs text-db-text-muted uppercase">Related Channel</dt>
                        <dd class="mt-1 text-sm text-db-text-primary">{{ $ticket->tenant->channel_title }}</dd>
                    </div>
                    @endif
                    <div>
                        <dt class="text-xs text-db-text-muted uppercase">Created</dt>
                        <dd class="mt-1 text-sm text-db-text-primary">{{ $ticket->created_at->format('M d, Y H:i') }}</dd>
                    </div>
                    @if($ticket->resolved_at)
                    <div>
                        <dt class="text-xs text-db-text-muted uppercase">Resolved</dt>
                        <dd class="mt-1 text-sm text-db-text-primary">{{ $ticket->resolved_at->format('M d, Y H:i') }}</dd>
                    </div>
                    @endif
                </dl>
            </div>

            <!-- Status Message -->
            @if($ticket->status === 'open')
            <div class="bg-blue-500/10 border border-blue-500/25 rounded-xl p-4">
                <div class="flex items-start gap-3">
                    <svg class="w-5 h-5 text-blue-400 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
                    </svg>
                    <p class="text-sm text-blue-300">Your ticket is open and awaiting review. We'll get back to you soon!</p>
                </div>
            </div>
            @elseif($ticket->status === 'in_progress')
            <div class="bg-amber-500/10 border border-amber-500/25 rounded-xl p-4">
                <div class="flex items-start gap-3">
                    <svg class="w-5 h-5 text-amber-400 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z" />
                    </svg>
                    <p class="text-sm text-amber-300">We're working on this! Stay tuned for updates.</p>
                </div>
            </div>
            @elseif($ticket->status === 'resolved')
            <div class="bg-emerald-500/10 border border-emerald-500/25 rounded-xl p-4">
                <div class="flex items-start gap-3">
                    <svg class="w-5 h-5 text-emerald-400 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" />
                    </svg>
                    <p class="text-sm text-emerald-300">This ticket has been resolved. Thank you for your feedback!</p>
                </div>
            </div>
            @endif
        </div>
    </div>

</div>
@endsection