Privacy Policy

1. Introduction

Welcome to PHXBot ("we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and share information when you use our YouTube chatbot service. By using PHXBot, you agree to the terms outlined in this policy.

PHXBot uses YouTube API Services to provide automated chat responses and engagement features for YouTube live streams. Your use of our service is also governed by the Google Privacy Policy.

2. Information We Collect

When you use PHXBot, we access, collect, and store the following types of information:

2.1 YouTube Data (via YouTube API Services)

• Your YouTube channel information (name, channel ID, profile picture)
• Live stream chat messages from your YouTube channel
• User information from chat participants (usernames, user IDs)
• OAuth tokens to access your YouTube account

2.2 Account Information

• Email address (for account creation and authentication)
• Name (as provided during registration)
• Password (encrypted and stored securely)

2.3 Usage Data

• Bot commands and custom responses you create
• Chat messages processed by the bot
• Bot activity logs and performance metrics
• Login times and session information

2.4 Cookies and Similar Technologies

We store, access, and collect information directly or indirectly on or from your devices by placing, accessing, or recognizing cookies and similar technologies on your devices or browsers. These include:

• Session Cookies: To keep you logged in and maintain your session
• CSRF Tokens: For security purposes to prevent cross-site request forgery
• Authentication Tokens: To manage your Google OAuth connection

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To operate the chatbot and respond to YouTube live stream chat messages
• Authentication: To verify your identity and manage your account
• Bot Configuration: To store and execute your custom commands and automated responses
• Analytics: To monitor bot performance and improve our service
• Communication: To send you important updates about your account or service changes

4. How We Process and Share Your Information

4.1 Internal Processing

Your data is processed internally within our secure application servers. We use your YouTube data solely to provide the chatbot functionality you have configured.

4.2 Third-Party Services

We share limited information with the following third parties:

• Google/YouTube: We interact with YouTube API Services to read chat messages and post bot responses
• OpenAI: Chat messages may be processed by OpenAI API to generate intelligent responses (if AI features are enabled)

4.3 Data We DO NOT Share

We do not sell, rent, or share your personal information with advertisers or other third parties for marketing purposes.

5. Data Storage and Security

Your data is stored securely in our database with industry-standard encryption. We implement the following security measures:

• Password encryption using bcrypt hashing
• Secure HTTPS connections for all data transmission
• OAuth 2.0 authentication for YouTube API access
• Regular security audits and updates

6. Your Data Rights

6.1 Accessing Your Data

You can view and manage your data through your PHXBot dashboard at any time.

6.2 Deleting Your Data

You have the right to delete your data at any time. To delete your data:

• Delete Bot Connection: You can disconnect your YouTube channel from PHXBot through your dashboard
• Delete Account: Contact us at support@phxbot.com to request full account deletion
• Revoke API Access: You can revoke PHXBot access to your YouTube data at any time through your Google security settings page

Upon account deletion, we will permanently remove your personal information and YouTube data within 30 days.

7. YouTube API Services

PHXBot uses YouTube API Services to provide its core functionality. Your use of our service is subject to:

• YouTube Terms of Service
• Google Privacy Policy

8. Children Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: